Privacy Policy
Privacy Policy
Last Updated: 21st January 2026
1. Introduction
Distillery Corp Pty Ltd ACN 12 681 148 729 (“we”, “us”, “our”, or “The Distillery”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.thedistillery.co (the “Website”).
By using our Website, you consent to the collection and use of your information in accordance with this Privacy Policy.
2. About Us
Company Name: Distillery Corp Pty Ltd
ACN: 12 681 148 729
Website: www.thedistillery.co
Phone: 1300 712 513
Address: 1/11 French St Adelaide SA AUSTRALIA
3. Information We Collect
3.1 Personal Information
We may collect the following types of personal information when you interact with our Website:
Contact Information: Name, email address, phone number, company name, and job title
Enquiry Information: Details you provide when making enquiries about our services
Communication Records: Records of correspondence between you and The Distillery
Technical Information: IP address, browser type, device information, and operating system
3.2 Automatically Collected Information
When you visit our Website, we automatically collect certain information through cookies and similar technologies, including:
Pages you visit on our Website
Time and date of your visit
Time spent on pages
Referring website addresses
Browser and device information
3.3 Google Analytics
We use Google Analytics to analyse how visitors use our Website. Google Analytics collects information such as how often users visit the Website, what pages they visit, and what other websites they used prior to coming to our Website. We use this information to improve our Website and services.
Google Analytics collects only the IP address assigned to you on the date you visit our Website, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information.
For more information about how Google uses data, visit: https://policies.google.com/technologies/partner-sites
4. How We Collect Information
We collect personal information through:
Direct Interactions: When you contact us via email, phone, or contact forms
Website Forms: When you submit enquiry forms or request information
Automated Technologies: Through cookies and analytics tools like Google Analytics
Business Communications: During the course of providing our services
5. How We Use Your Information
We use your personal information for the following purposes:
5.1 Primary Purposes
To respond to your enquiries and provide information about our services
To communicate with you about projects and service delivery
To provide quotes, proposals, and service agreements
To deliver our digital agency services
To process payments and maintain financial records
To comply with legal and regulatory obligations
5.2 Secondary Purposes
To improve our Website and user experience
To analyse Website traffic and usage patterns
To send you marketing communications about our services (with your consent)
To maintain and improve our business operations
To protect our legal rights and prevent fraud
5.3 Marketing Communications
We may send you marketing communications about our services if:
You have requested information from us
You have engaged our services
You have consented to receive marketing communications
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
6. Disclosure of Your Information
6.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our Website and conducting our business, including:
Google Analytics: For website analytics and performance monitoring
Hosting Providers: For website hosting and data storage (servers located in Australia)
Email Service Providers: For business communications
Payment Processors: For processing payments (if applicable)
Professional Advisors: Including lawyers, accountants, and consultants
These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
6.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to:
Court orders or legal processes
Requests from government authorities
Protection of our legal rights
Prevention of fraud or illegal activities
6.3 Business Transfers
If The Distillery is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.
6.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
7. Data Storage and Security
7.1 Storage Location
Your personal information is stored on secure servers located in Australia. We take reasonable steps to ensure that your information is protected from misuse, interference, loss, unauthorised access, modification, or disclosure.
7.2 Security Measures
We implement appropriate technical and organisational security measures, including:
Secure server infrastructure
Encryption of data in transit (SSL/TLS)
Access controls and authentication
Regular security assessments
Staff training on data protection
7.3 Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or destroy it.
8. Cookies and Tracking Technologies
8.1 What Are Cookies
Cookies are small text files stored on your device when you visit our Website. They help us understand how you use our Website and improve your experience.
8.2 Types of Cookies We Use
Essential Cookies: Necessary for the Website to function properly
Analytics Cookies: Used by Google Analytics to collect information about Website usage
Functional Cookies: Remember your preferences and settings
8.3 Managing Cookies
You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our Website. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
9. Your Rights
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have the following rights:
9.1 Access
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your information within a reasonable timeframe.
9.2 Correction
You have the right to request correction of any inaccurate, incomplete, or out-of-date personal information we hold about you.
9.3 Deletion
You may request deletion of your personal information, subject to our legal obligations to retain certain records.
9.4 Complaints
If you believe we have breached the Australian Privacy Principles, you have the right to make a complaint. We will investigate your complaint and respond within a reasonable timeframe.
9.5 Exercising Your Rights
To exercise any of these rights, please contact us using the details provided in Section 13.
10. Third-Party Websites
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.
11. Children’s Privacy
Our Website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Website with a new “Last Updated” date. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: www.thedistillery.co/contact/
Phone: 1300 712 513
Address: 1/11 French St Adelaide SA AUSTRALIA
14. Complaints to the Privacy Commissioner
If you are not satisfied with our response to your privacy complaint, you have the right to contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: [email protected]
Mail: GPO Box 5218, Sydney NSW 2001
Distillery Corp Pty Ltd
ACN 12 681 148 729
